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Cleaning

What to ask a short-stay cleaning company

Fifteen minutes of questions that prevent months of changeover problems.

Capacity questions

How many changeovers do you already run on a Saturday? What is your latest departure cut-off?

Process questions

Do you photograph completed rooms? How is damage reported and how quickly?

Contingency questions

What happens when a cleaner is sick? Who attends if a guest departs two hours late?

Commercial questions

How is a partial reset charged compared with a full changeover? Are public holidays surcharged?

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